Performance Metrics
| 1971 | 2011 | |
| Total square footage of warehouse operations | 265,000 | 1,200,000 |
|
Total square footage of Quality Control / Technical Repair |
0 | 37,000 |
| Total average daily orders shipped | 54 | 11,261 |
| Total % of orders received prior to cut-off time shipped same day | 99.62% | |
| Total % shipped, including orders shipped past cutoff | 124.31% | |
| Total % reduction, by pieces shipped, of Air Freight services | ||
| Establishing Bi-Coastal Inventory | 24.3% | |
| Sam-Son processing orders received after cut-off time | 18.1% | |
|
Combining the establishment of Bi-Coastal Inventory as well as Sam-Son processing orders received after cut-off time |
42.4% | |
| Total % claims of any transportation exception, including | ||
| Overall Shortage or Damage, LTL | 0.31% | 3/1000 |
| Overall Shortage or Damage, UPS | 0.68% | 7/1000 |
|
Total average clientele financial renumeration, |
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