Import Services

Importing into the United States

The importation process can be costly and frustrating. Most customers experience unnecessary and avoidable “import” problems that result in delays and unanticipated expenses due to:

A US Customs Broker is an agent for the importer and is not held liable for any infractions. The US government holds only you, the importer liable for any problems. So, if your Customs Broker makes a mistake, the US government holds your company responsible, not the broker.

Who in your organization can provide authoritative information about your company’s responsibility and liability to US Customs?

The results of this kind of misinformation can result in increased charges from your US Customs Broker, increased charges from the port terminal as well as increased fees from the shipping company. These “hidden” and unexpected charges result in unanticipated costs to your business.

These delays can cost you time. Paperwork delays can be as long as 7 days. Costs to your business include carrying charges, lost goodwill (unhappy customers) and lost sales. Sam-Son will help you through this process and allow you to reassert the control you require.