Return Services (Reverse Logistics)

Cross-Border returns can present unique challenges to North American companies working to balance building a positive customer experience against recovering losses from product returns.

We can either implement your current returns process or help you develop a well-thought out reverse logistics process suitable for any business; in the USA and/or Canada.


A Sam-Son Reverse Logistics Program will give you:

  • Consolidation services point(s) for returned merchandise
  • Receiving, sorting, inspecting services
  • Dispose, restock, or return to you processes

The benefits of a Reverse Logistics Program:

  • Increase customer loyalty and satisfaction
  • Avoid additional administrative, sales, and operational costs
  • Recover potential losses and increase your bottom line


Visit our Returns Management Services page to learn how a Sam-Son Logistics returns process can help maximize the value of your returns.