Return Services (Reverse Logistics)
Cross-Border returns can present unique challenges to North American companies working to balance building a positive customer experience against recovering losses from product returns.
We can either implement your current returns process or help you develop a well-thought out reverse logistics process suitable for any business; in the USA and/or Canada.
A Sam-Son Reverse Logistics Program will give you:
- Consolidation services point(s) for returned merchandise
- Receiving, sorting, inspecting services
Dispose, restock, or return to you processes
The benefits of a Reverse Logistics Program:
- Increase customer loyalty and satisfaction
- Avoid additional administrative, sales, and operational costs
- Recover potential losses and increase your bottom line
Visit our Returns Management Services page to learn how a Sam-Son Logistics returns process can help maximize the value of your returns.